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Jun 22, 2009, 11:04 AM
I purchased a used 78MM FAST intake from the seller.
The seller said his "friend" would ship it on Monday. I followed up on Monday evening looking for a tracking number. He said his friend shipped it and would try to get me a tracking number. I told him that I've had bad experiences where someone had a "friend" ship a product and requested the tracking number again. A week goes by... no product... no tracking number... just correspondence assuring me that it shipped and that a tracking number was forthcoming. I explained to him that I needed the intake my Friday. To which he indicated that wouldn't be a problem.
The tracking number finally arrived the following week... indicating the item shipped 5 days after he said it HAD ALREADY SHIPPED. In fact, the ship date was the FRIDAY I was supposed to receive the product.
When the product arrived, it was missing pieces and was not in good shape. The seller had discarded the gaskets that are supplied with the intake new... and replaced them with a large bead of RTV. The RTV cost me more than 4 hours of cleaning.
After being strung along and lied to, I gave the seller a 2-hour ultimatum to respond to my request for over-nighting the missing parts. He didn't reply... so I ordered new parts from a vendor. These new parts cost me $99+ including shipping. I requested a $60 refund from the seller for the parts he neglected to include (which delayed me another 2 days, after he was already 5 days late).
The seller disregarded my statement that I would order new parts if he didn't respond in 2 hours (I couldn't wait, the delay in the part had already caused major problems). He sent the parts the following day. He is refusing to reimburse me for the delayed parts.
I realize that a 2-hour ultimatum is a short timespan for a reply to an email. However, the seller had already cost me quite a bit of trouble with lying about shipping, thus delaying my painter and another transaction for my existing intake manifold. I had no more time to wait... and no faith in the seller to fulfill his end of the deal (he had already failed several times). I attempted to work this out through email, but the seller refuses to make restitution.
The seller said his "friend" would ship it on Monday. I followed up on Monday evening looking for a tracking number. He said his friend shipped it and would try to get me a tracking number. I told him that I've had bad experiences where someone had a "friend" ship a product and requested the tracking number again. A week goes by... no product... no tracking number... just correspondence assuring me that it shipped and that a tracking number was forthcoming. I explained to him that I needed the intake my Friday. To which he indicated that wouldn't be a problem.
The tracking number finally arrived the following week... indicating the item shipped 5 days after he said it HAD ALREADY SHIPPED. In fact, the ship date was the FRIDAY I was supposed to receive the product.
When the product arrived, it was missing pieces and was not in good shape. The seller had discarded the gaskets that are supplied with the intake new... and replaced them with a large bead of RTV. The RTV cost me more than 4 hours of cleaning.
After being strung along and lied to, I gave the seller a 2-hour ultimatum to respond to my request for over-nighting the missing parts. He didn't reply... so I ordered new parts from a vendor. These new parts cost me $99+ including shipping. I requested a $60 refund from the seller for the parts he neglected to include (which delayed me another 2 days, after he was already 5 days late).
The seller disregarded my statement that I would order new parts if he didn't respond in 2 hours (I couldn't wait, the delay in the part had already caused major problems). He sent the parts the following day. He is refusing to reimburse me for the delayed parts.
I realize that a 2-hour ultimatum is a short timespan for a reply to an email. However, the seller had already cost me quite a bit of trouble with lying about shipping, thus delaying my painter and another transaction for my existing intake manifold. I had no more time to wait... and no faith in the seller to fulfill his end of the deal (he had already failed several times). I attempted to work this out through email, but the seller refuses to make restitution.